Understanding the Who, What, Why, & How of Digital Marketing!

by Valentina Leonidou | Feb 11, 2025 | Our Blog

Introduction

Digital marketing is complicated, at least it looks that way from the outside. Step into the industry and it all starts making sense somehow. Well, that’s the beauty of digital marketing. The more you understand the Who, What, Why, and How of online marketing, the more lucrative the opportunity seems. Therefore, we ensured our readers got answers to some of the most common questions asked about digital marketing. This introductory guide to digital marketing will touch base with the fundamentals and help you understand how digital marketing works in 2022. Let’s get started!

What is digital marketing and its types?

Digital marketing or online marketing refers to efforts put to use the internet for marketing purposes. All marketing or promotion done on the internet comes under digital marketing. This can be across digital channels like search engines, social media networks, mobile applications, email, and other third-party websites. Such channels, with the help of visual or textual communication, allow businesses to promote their products and services to their target audience or prospective customers.

Here are some of the most important types of digital marketing:

  • Email marketing
  • Social media marketing
  • Search engine marketing
  • Search engine optimization
  • Content marketing
  • Pay Per Click (PPC)
  • Affiliate marketing
  • Native advertising
  • Inbound marketing
  • Mobile marketing
  • Sponsored content
  • Marketing automation

Why is digital marketing important?

As per Pew Research, the average internet usage among adults is steadily increasing. This means more and more people are relying on the internet for communication, entertainment, information, and shopping. Through digital marketing, businesses get to connect with their audience at the right time, at the right place, and with the right message. Here are some of the most crucial benefits of using digital marketing for businesses:

  • Digital marketing helps businesses, irrespective of their size, to compete and get a share of the market. If done well, small businesses can even lock horns with top brands.
  • Digital marketing allows you to focus efforts on prospects that are most likely to make a purchase or convert. Hence, you save a lot of marketing money by precise targeting.
  • Digital marketing is quite cost-effective than traditional marketing methods. Most importantly, you can create a digital marketing strategy no matter how low your budget is.
  • Digital marketing is data-driven. Hence, you can measure the impact of your efforts and make amends.
  • Digital marketing strategies are quite flexible and can be changed or improved within a few clicks.
  • Digital marketing helps businesses improve their conversion rates and bring in more quality leads, i.e., customers that need your products and services.
  • Digital marketing allows businesses to create marketing strategies that target audiences across the different stages (awareness, consideration, and decision) of the buyer journey.

How to make digital marketing work?

Online marketing, when approached systematically, becomes quite simple and allows businesses that are new to digital marketing to make the most of this opportunity. We already have a detailed post on a smooth approach to digital marketing. Check it out after reading through this outline. Here’s what you need to do to make digital marketing work:

  • Define your business goals
  • Know your target audience
  • Create a digital marketing budget
  • Conduct keyword research
  • Develop a content strategy
  • Leverage both free and paid online advertising
  • Double down on mobile optimization
  • Track the campaigns

Who should invest in digital marketing?

The best thing about digital marketing is that any business can make it work and achieve the set marketing objectives. Regardless of what you sell, you can always develop a killer digital marketing strategy and ensure that your target audience finds your business online. However, one should not mistake that for implementing the same digital marketing strategies over and over again. Anyway, both B2B and B2C companies can use digital marketing in the following ways.

Digital marketing for B2B companies

B2B or business-to-business companies generally have their marketing efforts centered around online lead generation to eventually have prospects willing to speak to a salesperson. Therefore, digital marketing strategies for B2B companies will focus on attracting and converting hot leads through business websites, landing pages, LinkedIn, and other digital channels.

Digital marketing for B2C companies

What about B2C companies? Well, digital marketing strategies for B2C or business-to-customer companies are often independent of an intermediary like a salesperson. The idea is to implement online marketing strategies that will drive prospects from several digital channels to a business website, from where they can make direct purchases. The buyer journey is the central element in any B2C digital marketing strategy. Therefore, B2C companies should ensure an accelerated buyer journey with strong calls to action across social media channels and search engines.

Role of a digital marketer

Digital marketers are a bunch of specialists that take care of the different digital marketing types mentioned earlier. They focus on different online marketing channels, create campaigns, track the results, and prepare better campaigns to generate better results. Digital marketers are essentially responsible for generating leads for companies through the company’s website, search engine rankings, email, social media channels, and more. Some of these digital marketing specialists are

  • SEO managers, responsible for generating organic traffic
  • SEM managers, responsible for running Google Ads campaigns
  • Content marketing managers, responsible for maintaining blog and social media content
  • Social media managers, responsible for increasing follows, impressions, shares, and overall social media engagement
  • Marketing automation managers, responsible for overall conversion rate optimization across marketing campaigns

Get started with digital marketing!

You are all set to quit traditional marketing and move to digital marketing. After all, you now have a fundamental understanding of what online marketing is and how it works. So, go ahead and brainstorm a digital marketing strategy for your business. Digital marketing helps brands create tremendous opportunities to reach target customers, make lasting impressions, and influence their purchasing decisions. We highly recommend you integrate online marketing today and reap the massive results that will follow. Did you find this post helpful? Let us know in the comments. Also, don’t forget to check out other informative posts on the blog!